SMS Terms & Conditions

1. SMS Consent Communication

The phone numbers you collect as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If customers consent to receive SMS messages, they may receive communications such as:

Example: “Hello, your car is ready to pick up. Reply STOP to opt out of SMS messaging at any time.”

• Conversational (external)

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may send up to 3 messages per week related to conversational.

Example: “Message frequency may vary. You may receive up to 3 SMS messages per week regarding your appointments or account status.”

4. Potential Fees for SMS Messaging

Be aware that standard message and data rates may apply, depending on the recipient’s carrier’s pricing plan. These fees may vary for domestic and international messages.

5. Opt-In Methods

Customers may opt in to receive SMS messages via:

• Verbally, during a conversation

6. Opt-Out Methods

Customers can opt out at any time by replying “STOP” to any SMS message. Alternatively, they can contact you directly to be removed from the messaging list.

7. Help

If customers are experiencing issues, they can reply with “HELP,” or you can provide them with direct assistance via a contact link or phone number.

8. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting “STOP”.
• For assistance, text “HELP” ” or visit our Privacy Policy and Terms & Conditions. pages.
• Message frequency may vary.